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Proven, Guaranteed Availability So PaySpace Is There When You Need It
We know that downtime is not an option in your business. This is one reason that
we guarantee 99.5% uptime across all areas of PaySpace as part of our standard terms
of service. PaySpace is the only on-demand service with this kind of guarantee.
In the time that we have provided this guarantee to our customers, our site-wide
uptime has always met or exceeded our 99.5% uptime standard.
Complete Transparency with our
PaySpace Status facility.
As part of our commitment to deliver a high level of service, we provide a public
web page (link above) that shows our historical track record of system uptime.
This web page also serves as a resource for customers in the rare event of a service
disruption.
Customers can see real-time information about any disruption, its cause, and the
expected resolution time. Customers should bookmark this web page for easy access
in the future.
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